My Go premium X will not turn off.

tigerslow Registered Users Posts: 1
Apprentice Seeker
edited September 2 in Devices using Wi-Fi®
It cycles through the drum roll and then to home screen but immediately reverts to the drum roll. Holding the start button makes no difference. The only way I can stop the drum roll recurring is to let the battery run out overnight.

There is no reset button, the menu does not work to select "system". What can I do?