Speed Camera Renewal Problem

BazzawNZ
BazzawNZ Registered Users Posts: 3
Novice Seeker
Hi All - Tom Tom speed camera updating after expiry is (literally) driving me round in circles!!!!!

Online I come up with the initial offer form @ 33% off which I activate.

I fill in the actual order for an annual subscription but once I enter any payment method it states:

"The subscription you are trying to purchase is already activated for your device. Please remove this subscription...."

I have tried numerous times to "activate" the speed camera update/subscription to no avail, which my GPS unit keeps reminding me to do.

Can someone please advise

Cheers

Comments

  • Willy875
    Willy875 Registered Users Posts: 7,096
    Elite Voyager
    Hi

    Maybe delete cookies.
  • BazzawNZ
    BazzawNZ Registered Users Posts: 3
    Novice Seeker
    Ta - but no luck there either. Dumped the cookies from Firefox, rebooted the browser but same error message time & again.
    Now Tom Tom keeps sending me emails telling me I've "left my cart running"!!! Anyone seen a loose horse????
    Might try another browser just in case that works.
    B
  • BazzawNZ
    BazzawNZ Registered Users Posts: 3
    Novice Seeker
    Had a crack using MS Edge as well - result was the same, still going round in circles.
    There has to be something fundamentally wrong with the website.
    And of course no way to make direct contact with TomTom.
    I guess they dont want my $$$$$.