GO600 Karen voice not showing on device after disconnecting from MyDriveConnect.

Redeagle1 Registered Users Posts: 1
Apprentice Seeker
I have a GO600, the other day it made me do a factory reset. Used MyDriveConnect and was able to reload the Australian voices however after disconnecting the GO600 from the computer the voices installed were showing except for Karen (which is the one I need). Have attempted to install the Karen voice many times and shows on the GO600 when connected to the computer but not when disconnected. Before the reset the Karen voice was working fine.
Any ideas?