Lifetime map update now asking for payment

XonneL
XonneL Registered Users Posts: 2
New Seeker
I have a Via 130 which had a lifetime map of Australia installed. This is currently v 10.65. An update to v 10.95 is available but only for purchase. Previously I have just clicked on update map without needing to pay. How do I fix this?

Best Answer

  • VikramK
    VikramK Administrators Posts: 14,518
    Moderator
    Answer ✓
    Hi @XonneL
    Map updates are already active for your TomTom (serial number ending 679)
    Open MyDrive Connect > My Content tab > Scroll down to the maps section and check for the offered updates.

    h4elpvy4n1ie.png

    lg0jhs0tbbm2.png


    Regards,
    Vikram.

Answers

  • VikramK
    VikramK Administrators Posts: 14,518
    Moderator
    Answer ✓
    Hi @XonneL
    Map updates are already active for your TomTom (serial number ending 679)
    Open MyDrive Connect > My Content tab > Scroll down to the maps section and check for the offered updates.

    h4elpvy4n1ie.png

    lg0jhs0tbbm2.png


    Regards,
    Vikram.
  • XonneL
    XonneL Registered Users Posts: 2
    New Seeker
    Thanks