Carminat tomtom "map not found"

Kukni
Kukni Registered Users Posts: 3
New Seeker
edited September 1 in Built in car navigation
Hello everyone, i have a Renault Mégane since 2012 with Carminate tomtom gps incorporated, after 10 years i tried to update my maps but unfornutately something went wrong and i dont have any map available and i cant download any map through TOMTOM HOME app. Can anyone help please?

Answers

  • Willy875
    Willy875 Registered Users Posts: 7,101
    Elite Voyager
    Hi

    Did you buy the card via the site or on Tomtom Home?

    If the map was purchased delete the map on Tomtom Home is on the computer Tomtom Home should again offer you to download the map.
  • Kukni
    Kukni Registered Users Posts: 3
    New Seeker
    Hi there, my SD card came with the car, i never changed it.
  • Willy875
    Willy875 Registered Users Posts: 7,101
    Elite Voyager
    edited August 30
    to perform a map update, you must purchase a new map from Tomtom Home.

    On carminat the cards are not free.
  • Kukni
    Kukni Registered Users Posts: 3
    New Seeker
    Sorry for taking your time, but i always had a older one (map), i just wanted to update mine, but now its not working. So im forced to buy a new map on my tomtom equipment?
  • Willy875
    Willy875 Registered Users Posts: 7,101
    Elite Voyager
    As said above, to update your SD card, you must first purchase a map on your Tomtom Home account.