GO PROFESSIONAL 620 doesnt offer me an update of Europe truck maps

PAULB1
PAULB1 Registered Users Posts: 3
Apprentice Seeker
edited August 29 in Devices using Wi-Fi®
i have just bought a GO PROFESSIONAL 620 but in Mydrive connect app it is showing as a Go/GO Camper tour, and it doesnt offer me an update of Europe truck maps which are currently at 1030.9532 on the device.
Any help appreciated before I send it back to Amazon

Best Answers

  • Willy875
    Willy875 Registered Users Posts: 7,228
    Elite Voyager
    Answer ✓
    Normal GO PROFESSIONAL 620 has the same serial number as GO Camper

    Come back on Monday, moderator @VikramK will review your account and assign you the service.
  • PAULB1
    PAULB1 Registered Users Posts: 3
    Apprentice Seeker
    Answer ✓
    Excellent! Thankyou Vikram

Answers

  • Willy875
    Willy875 Registered Users Posts: 7,228
    Elite Voyager
    Answer ✓
    Normal GO PROFESSIONAL 620 has the same serial number as GO Camper

    Come back on Monday, moderator @VikramK will review your account and assign you the service.
  • PAULB1
    PAULB1 Registered Users Posts: 3
    Apprentice Seeker
    Ok thanks for your help
  • VikramK
    VikramK Administrators Posts: 14,540
    Moderator
    Hi @PAULB1
    Welcome to the community! The services on your TomTom have been fixed. Perform a soft reset for the changes to reflect on your side.


    Thanks,
    Vikram.
  • PAULB1
    PAULB1 Registered Users Posts: 3
    Apprentice Seeker
    Answer ✓
    Excellent! Thankyou Vikram