purchased radar camera update but device does not accept this

hypertoxic
hypertoxic Registered Users Posts: 1
New Seeker
hello,

seems this is only way to receive support....
bought radar camera updates with order 413919452 and got valid confirmation.

in mydrive the device tells me to purchase the update as if it never has been purchased

is it because in mydrive an old serial was stored during time of purchase?

how to get the order linked to actual device?

thank you
frank

PS: device is a gobasic x52

Comments

  • Willy875
    Willy875 Registered Users Posts: 7,101
    Elite Voyager
    Hi

    I seem to have understood that you already have a current subscription?
    you must wait for the subscription to end for the new subscription to appear in your account.