My device freezes.

Alan-G
Alan-G Registered Users Posts: 1
Apprentice Seeker
edited August 26 in Devices using Wi-Fi®
My GO6200 with LIVE has recently stopped working. It doesn't start up - I have tried to restore but the red line across the bottom of my device stops near the end (appox. 97% across) and freezes. This means that I cannot switch the device off. Therefore, I cannot access any of the settings, maps etc. Has anybody had a similar experience and, if so, what can I do?
Thank you

Answers

  • boljak
    boljak USARegistered Users Posts: 44
    Outstanding Wayfarer
    Do a hard reset. Bee sure it is fully charged. Press power button until you see cog wheel then release. Choose reset from the menu. Hope it works for you.
  • Lochfrass
    Lochfrass Posts: 18,953
     Superuser
    If there is an Memory Card is inerted, remove it
  • b4u2
    b4u2 Registered Users Posts: 58
    Outstanding Explorer
    I have had sometimes that it randomly swithces off while navigating