Tomtom go professional 620 software issues

Charliebot
Charliebot Registered Users Posts: 2
Apprentice Seeker
The software seems to be damaged as I have found others with the same problem as me and started around the same date.
Only works when connected to the power cable.
Flashs the tomtom logo when it is not connected to the power cable.
Does not go into sleep mode.
And no its not the battery or the cable
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  • rider1rider
    rider1rider Registered Users Posts: 1,515
    Revered Voyager
    write email to customer care