TomTom 6250 traffic

JohnWReynolds
JohnWReynolds Registered Users Posts: 14
Master Explorer
edited September 1 in TomTom Services
I have had to reset my 6250 twice now over the last couple of months because it stopped receiving traffic updates. This is a time-consuming process that I could really do without, so why does this happen? Resetting is the only option provided by TT but surely it shouldn't be a problem in the first place. Is this a ploy to try and get me to replace it with a Garmin?

Comments

  • rider1rider
    rider1rider Registered Users Posts: 1,515
    Revered Voyager
    remove sim clean it with alcohol solution
    fit it in again
  • JohnWReynolds
    JohnWReynolds Registered Users Posts: 14
    Master Explorer
    Many thanks. Tried that & still no joy. The traffic icon still has a cross on it, with 'Service unavailable' and tapping that says 'We are having trouble accessing TomTom services. Please try again later. Left it for a couple of hours but no change. Shall reset it over the weekend and see if it solves the issue.
  • heather168
    heather168 Registered Users Posts: 4
    New Seeker
    got the same problem
    did you get an answer ? a satnav without traffic alerts USELESS !
  • AngeliqueO
    AngeliqueO Registered Users Posts: 2
    New Seeker
    I have the same problem.
    I also noticed that under info and then under gprs status it says no connection....
    Without gprs no traffic information.