App drops while driving

PeterSoes
PeterSoes Registered Users Posts: 2
Apprentice Seeker
I am using the app now for 4 weeks and I have expierenced at least 3 times that the app completely stopped and my phone switched while driving on my motorcycle. I use a Samsung phone and it is not hard t imaginge that while driving you do not want to face this problem.

Comments

  • Jürgen
    Jürgen Community Managers, Administrators Posts: 7,486
    Community Manager
    Hello and welcome to the forum.

    Is the app crashing or freezing? Can you give us the phone model, Android and app version as well as the application info from Feedback & Support > About? Tapping the application info copies it to the clipboard.
  • PeterSoes
    PeterSoes Registered Users Posts: 2
    Apprentice Seeker
    App is crashing- I have a Samsung A41 Android and the app version I have is 3:16.12(4340)