TomTom GO app / wont let any devices log into MYDRIVE account ?

PJMACCA
PJMACCA Registered Users Posts: 9
Apprentice Seeker
TomTom Go App (Andriod)

Just installed onto another device went to log into Mydrive to sync places and refused, checked password and correct,

So did forgot password reset, (used same password again)
Still unable to log in

went to an existing device and logged this out and then tried to log it back in again, also refused to log in, get error message "Oops somthing went wrong"
Tried forgot password again (reset) and still refuses

Have logged into main account via pc and all okay ?

Running beta app
22.3.042

can anyone help ?

Still have one device logged in and working, so not sure whats happeneing.

Best Answer

  • lampard
    lampard Retired TomTom Employee Posts: 6,075 Retired Community Moderators and Admins
    Answer ✓
    Hi @PJMACCA

    It might be a temporary outage, just tried it on my device and was unable to reproduce it. Maybe reset the app from settings and try again?

    Best, lampard

Answers

  • lampard
    lampard Retired TomTom Employee Posts: 6,075 Retired Community Moderators and Admins
    Answer ✓
    Hi @PJMACCA

    It might be a temporary outage, just tried it on my device and was unable to reproduce it. Maybe reset the app from settings and try again?

    Best, lampard