unable to update lifetime maps

ARGONASIMOV Registered Users Posts: 1
New Seeker
logged in screen says connected but unable to update lifetime map of europe on my via135?options to select updates are grayed out. can anyone advise please?


  • VikramK
    VikramK Administrators Posts: 14,518
    edited August 18
    Welcome to the community! Your TomTom Via 135 (Serial number ending 868) already shows the latest version of Europe map(v10.95) installed.

    Finding the software & map version on your device
    1. Tap the screen to show the Main menu.
    2. Tap Settings .
    3. Tap Me and my device .
    4. Tap About my device .
    5. The version of the software is listed next to App, for example: 10.110.
    6. The version of the map is listed next to the name of the Map, for example: 'Europe' v1095.xxx.