Can you migrate favorites

Palyniam
Palyniam Registered Users Posts: 9
Apprentice Seeker
edited August 16 in Devices using Wi-Fi®
had a tom tom go discover for 10 months and its packed in, amazon dont want to know so had to buy a new one. This time went for the very expensive truck one.
Is there any way to transfer all the favorite places held on the discovery to the new device before it breaks down for good

Comments

  • Lochfrass
    Lochfrass Posts: 18,955
     Superuser
    Normaly you only must use the same account. Then all your "my places" should automatily sync when it is connected to the internet via wifi or bluetooth
  • Palyniam
    Palyniam Registered Users Posts: 9
    Apprentice Seeker
    Will wait for my new one to come tonight then try on the comp to sync, old to new...hope I can.
  • Lochfrass
    Lochfrass Posts: 18,955
     Superuser
    Ok.
    You can look on this webpage what is saved in your personal MyDrive Account.
    https://mydrive.tomtom.com/
  • Palyniam
    Palyniam Registered Users Posts: 9
    Apprentice Seeker
    I am having problems even adding the 2 sat navs as one is on one email and the other on another, I cant find where to close my accounts and start afresh..tom tom normal help is shitte
  • Lochfrass
    Lochfrass Posts: 18,955
     Superuser
    You must set the device to Factory settings (Menu/Settings/System/reset device)
    When you then set it up again you can enter the correct mail adress in the device.