can't connect and up date

cstace
cstace Registered Users Posts: 3
New Seeker
I am trying to update my sat nav. I have a Mac it is saying my device is not connected. I have tried all the website ideas

Answers

  • Willy875
    Willy875 Registered Users Posts: 7,098
    Elite Voyager
    have you tried with another cable?
  • DougLap
    DougLap Posts: 10,114
    Superuser
    Hi @cstace

    Have you got the cable plugged directly into the TT unit and not whilst it is in the Window holder.

    Doug
  • cstace
    cstace Registered Users Posts: 3
    New Seeker
    yes I have
    Willy875 wrote: »
    have you tried with another cable?
    I don't think I have one that will connect to the sat nav

  • Willy875
    Willy875 Registered Users Posts: 7,098
    Elite Voyager
    A smartphone cable may be suitable.
  • cstace
    cstace Registered Users Posts: 3
    New Seeker
    I have now seen the end of the cable was loose and happened to have another one from an old sta nav and it worked my smart phone cable did not fit