Renault Koleos 2011 not renewing live services

ÀlessandroP Registered Users Posts: 2
New Seeker
edited August 15 in Built in car navigation
Good morning. I have a Renault Koleos 2011. After a few years of not renewing live services on 12/08 I purchased the renewal but to date if I try to open live services it tells me they are not available. Today I even got an invoice for the payment na nothing....

Mod edit: Machine translated [Italian]

Best Answer

  • Willy875
    Willy875 Registered Users Posts: 7,235
    Elite Voyager
    Answer ✓
    If you have not renewed the live service for several years, your Sim card is deactivated and cannot be reactivated.

    Se non rinnovi il servizio live da diversi anni, la tua Sim card è disattivata e non può essere riattivata.

    Contact customer service to request a refund.