Update Start 25 Maps (13-Aug-22) - now no GPS Signal

bertoneill
bertoneill Registered Users Posts: 4
New Seeker
HI
I connecte to MyDrive and updated the European Map (Zone 4), but after the update, my device cannot connect to satellite - "waiting on a valid GPS signal".
Device starts with 4EN.

Answers

  • Willy875
    Willy875 Registered Users Posts: 7,235
    Elite Voyager
    Hi

    If Mydrive connect does not offer you an update.
    Turn on your GPS outdoors in an open area free of trees and buildings.
  • Lochfrass
    Lochfrass Posts: 18,955
     Superuser
    Try to make a reset.
    When the device is on, then press the On Button about 20seconds til the device restart with the drumsound. After the drumsound leave the button and go outside under free sky. Hope it wil find the GPS within 5 Minutes.
  • bertoneill
    bertoneill Registered Users Posts: 4
    New Seeker
    Still no GPS signal.
    1) I've update all the fixes (inc. QuickFix GPS)
    2) Turned on TomTom in the middle of he garden, no obstructions
    3) Performed a Soft Reboot
    4) Entered a route and let it sit at the "waiting for a GPS signal" for over 10 minutes

  • Willy875
    Willy875 Registered Users Posts: 7,235
    Elite Voyager
    This is this manipulation you performed?

  • bertoneill
    bertoneill Registered Users Posts: 4
    New Seeker
    Yes that's correct - done a Soft Reset.

    Also done a Factory Rest too (added map again with GPS Fixes, then a Soft Reset in garden - no gps signal)?

  • bertoneill
    bertoneill Registered Users Posts: 4
    New Seeker
    OK
    Got it working.
    I think the part I skipped on (but later done it line for line later) - was the charging for 2 hours.

    Thanks All :)

    PS It looks like you have to have the device on for it to charge (I think that caught me out first)
  • Willy875
    Willy875 Registered Users Posts: 7,235
    Elite Voyager
    On the contrary, if you leave the device on, the GPS consumes power, so your best option switch off the device, is to plug it into a smartphone charger.