I bought the TOM TOM GO NAVIGATION application and installed it on my tablet.

SuperJack Registered Users Posts: 1
New Seeker
Why is it that when I download the same app on my smartphone it does not recognise the subscription and tells me that there is no active subscription on the account where I purchased the subscription? It works perfectly on the tablet.

Mod edit: Machine translated [Italian]


  • Willy875
    Willy875 Registered Users Posts: 7,097
    Elite Voyager
    You need to download the app from Play Store on the smartphone with the same account that allowed you to purchase the app.