Error "item not valid after installation"

rafpotena
rafpotena Registered Users Posts: 2
New Seeker
edited August 11 in Devices using TomTom HOME
Hello, I have an issue for Southern Europe map: device maps were somehow deleted, now i cannot instal any map - I get the error "item was not valid after installation" even if I removed any traces of the maps both from the device and the computer. Would you please help me?

Best Answers

  • VikramK
    VikramK Administrators Posts: 14,518
    Moderator
    Answer ✓
    Hi @rafpotena
    Welcome to the community! Could you try installing a different version of the map I activated on your account.


    Thanks
    Vikram.
  • rafpotena
    rafpotena Registered Users Posts: 2
    New Seeker
    edited August 11 Answer ✓
    Thank you @VikramK ! Update was successful!

Answers

  • VikramK
    VikramK Administrators Posts: 14,518
    Moderator
    Answer ✓
    Hi @rafpotena
    Welcome to the community! Could you try installing a different version of the map I activated on your account.


    Thanks
    Vikram.
  • rafpotena
    rafpotena Registered Users Posts: 2
    New Seeker
    edited August 11 Answer ✓
    Thank you @VikramK ! Update was successful!