tom tom go wifi 520 device frozen

cookyradio
cookyradio Registered Users Posts: 3
Apprentice Seeker
edited August 12 in Devices using Wi-Fi®
my tom tom 520 has frozen in a town in nsw i cant move to my new location. up to date s/w full battery. and when i click on traffic service unavailable.my drive, bluetooth wi-fi all fine. any answers would be great

Answers

  • DougLap
    DougLap Posts: 10,114
    Superuser
    Hi @cookyradio

    Try the following. When you have the unit On press and hold down the ON/Off button for 20 seconds plus until you hear the drumroll sound then let the button go.

    Doug
  • cookyradio
    cookyradio Registered Users Posts: 3
    Apprentice Seeker
    hi doug i have tryed that meany times didnt work
  • Lochfrass
    Lochfrass Posts: 18,908
     Superuser
    For me it seems that the device has no Gps sinal.
    Please check if the right Map for your current Place is active (Menu/Settings/Maps) and go outside with de device for 10-15 Minutes.
  • cookyradio
    cookyradio Registered Users Posts: 3
    Apprentice Seeker
    hi lochfrass i tried that heeps of times been away for 5 week and nothing change now home tried it again and map reset to home address
    go figure. see how it goes when i go foe a drive next will let you know. why dosen't tom tom have phone support any more that sux to.
    and if i went to upgrade to a new model what would recommend or stay away from tom tom thanks heeps