Cannot Update Lifetime Maps?

Min1_P
Min1_P Registered Users Posts: 2
New Seeker
Hello All.
When I purchased my Start 50 it included Europe Lifetime. As we're about to use it in Italy next week I thought I'd better update it, only to find I'm being asked to pay for updates. Why????? My main reason for purchasing this device was because of the lifetime maps!
Can anyone help?

Answers

  • Willy875
    Willy875 Registered Users Posts: 7,235
    Elite Voyager
    Hi

    Come back tomorrow, moderator @VikramK will review your account and assign you the service.
  • Min1_P
    Min1_P Registered Users Posts: 2
    New Seeker
    Thanks @Willy875 Much appreciated.
  • VikramK
    VikramK Administrators Posts: 14,540
    Moderator
    Hi @Min1_P
    Welcome to the community!
    Map updates are already active for your TomTom (serial number ending 136)
    Open MyDrive Connect > My Content tab > Scroll down to the maps section and check for the offered updates.

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    Regards,
    Vikram.