Suporte

Pu2sps

How to access TomTom support, discussions in the community have no solution to the problem on my TomTom Rider 400. Thank you.

Lochfrass

Here was discribed how to contact the Support.
https://discussions.tomtom.com/en/discussion/comment/1771083/#Comment_1771083

Whats the problem with your Rider. Maybe we other users have an idea.

Edit:
In an other post i have seen your problem.

Have you connected your phone to the rider with a bluetooth hotspot or the MyDrive App on the phone?