start 20- purchased but not maps for download v10.90

lorenzo62 Registered Users Posts: 1
New Seeker
hello i bought the europe map v 10.90 for my start 20 but it is not in the available updates and does not let me download and update anything. can someone please help me. i have to leave

Mod edit: Machine translated [Italian]


  • VikramK
    VikramK Administrators Posts: 14,283
    Hi @lorenzo62
    Welcome to the community!
    The map has not been allocated to your account yet. Get in touch with our customer service team along with the order number to help you get this sorted.