GO Discover/Expert- Unable to login-MyDrive - Error "We're having trouble accessing TomTom Services"

VikramK
Administrators Posts: 14,283
Moderator


1. Select the Main Menu button in Map View or Guidance View to show the Main Menu.
2. Scroll to the right of the screen and select the Settings button.
3. Scroll to the right of this menu and select System.
4. In the System menu for TomTom GO Discover / GO Camper Max / GO Expert / GO Exclusive, select Reset device.

Just reset your password on our website to something that does not contain any such special characters.
(This is a temporary bug and should be fixed once the root cause is identified)


Thanks!
2
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