NB-1 Update purchase
Sethy350
Registered Users Posts: 6 
Apprentice Seeker
Apprentice Seeker
I bought an update for my 2015 Mazda CX-5 Touring a year ago. It only worked for 2 weeks. I am still paid through November of this year, but not it just says no card detected. Any ideas? I updated thmy SD card w/the newly purchased maps, but how can I get them to work? Any help would be much appreciated.
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Meant backed up my newly purchased maps from the SD card to my computer.0
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Hi @Sethy350
The map is still active on your account. Try the steps below-
Delete the map on the device-See steps on our article here-
https://help.tomtom.com/hc/en-gb/articles/360013901300
Clean uninstall the TomTom HOME software application. See the steps here-
https://help.tomtom.com/hc/en-gb/articles/360013901520
Download the latest version of TomTom HOME from here-
https://help.tomtom.com/hc/en-gb/articles/360013960739
Download a fresh map offered as a download-
https://help.tomtom.com/hc/en-gb/articles/360013961259
Regards, Vikram0
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