Going Away Tomorrow But Can I Get There?

Regulus
Regulus Registered Users Posts: 3
Novice Seeker
edited August 1 in Devices using Wi-Fi®
I uninstalled my UK maps to try and resolve the issue of the UK Maps not completing a small up date, now UK maps has gone and they will not come back. Removed device from account to start again but the device will not log me in, even after resetting the password. Tried on my pc as well and all I'm getting on the device is the "one moment please..." message. Completed a device reset, device still fails to log into my account so I got no clue if all is updated or not. When I cancel the login it says I'm logged in, but pc fails to recognize this. Who knows what is going on here?

Now no route possible, I think I'm done with TomTom

Comments

  • VikramK
    VikramK Administrators Posts: 14,283
    Moderator
    Hi @Regulus
    Could you check now if the map of UK and ROI is getting offered under the available map updates?

    It was functioning properly when I attempted logging into MyDrive Connect and performing a minor update today. Could you check again if it's working for you as well?

    Regards,
    Vikram