No longer charges or connects via usb

wildfowler Registered Users Posts: 3
Apprentice Seeker

Hope someone can help.or advise. I have a tomtom rider400. I use it on bike and car. Few months back it no longer charges or connects if I use the usb cable. The original cable broke and I used a different cable for sometime but that no longer works. Either tompower source in car or connect to mains or computer. It connects on bike no problem so I suspect a problem with the port on back of the rider unit.

Any 💡


  • rider1rider
    rider1rider Registered Users Posts: 1,491
    Exalted Pioneer
    see if support can book replacement