Invalid VAT number

Barzifoi
Barzifoi Registered Users Posts: 3
Apprentice Seeker
edited July 27 in Pre-sales Questions
Hello,
I try to place the order but on the VAT number field I get this error "The VAT number is incorrect". I have checked several times but the number is correct. What can I do?
Thank you




Mod edit: Machine translated [Italian]

Answers

  • Niall
    Niall Posts: 11,136
    Superuser
    @Barzifoi

    The VAT number in the Italy consists of the country code IT followed by 11 characters , e.g. IT12345678901

    La partita IVA in Italia è composta dal prefisso internazionale IT seguito da 11 caratteri, ad es. IT12345678901
  • Barzifoi
    Barzifoi Registered Users Posts: 3
    Apprentice Seeker
    Thanks @Niall i insert my VAT number with the prefix "IT" but i receive the same error that the number is not valid. I don't know why and noone of TomTom assistance answer to me.