17 plate boxer with Uconnect 5 inch Radio Nav. issue with map updates

residentweavil
residentweavil Registered Users Posts: 1
New Seeker
edited July 26 in Built in car navigation
so on the pc i buy the map update service. paid and got email receipt. did the download map bit stuck it in the van. got a map incompatible error.
came back to pc and still note top right "your maps are out of date" - i click on update my uconnect and nothing to update4ei0z1xat2ti.jpg
- even though i bought the 12 month update service.
click on maps and it asks me again to pay another 50 od quid ..

cant find a contact for tomtom support hence posting here

Answers

  • VikramK
    VikramK Administrators Posts: 14,283
    Moderator

    Hi @residentweavil
    Welcome to the community! Our team did some changes in the backend, could you check for map updates in TomTom HOME now?
    Thanks,
    Vikram.