download purchased map tomtom

Antonio_Joaquin
Antonio_Joaquin Registered Users Posts: 1
New Seeker
Hi, I buy a map with "my drive conect", I receive a mail but can not download from it, I don't know how to act in these case, can anyboby help me?? Thnaks for all

Comments

  • Willy875
    Willy875 Registered Users Posts: 6,507
    Revered Voyager
    edited July 25
    Hi

    @Antonio_Joaquin

    If the purchase is recent wait a bit.
    When purchasing the map, did you select the GPS account you are purchasing the map for?
  • VikramK
    VikramK Administrators Posts: 14,283
    Moderator
    Hi @Antonio_Joaquin
    I suppose you are referring to the map of Colombia?
    It's showing active on your account now.
    Open MyDrive Connect > My Content tab > Scroll down to the maps section and check for the offered updates.

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    Regards,
    Vikram