Tomtom Home deleted the map from the tomtom satnav Eclipse II - Toyota

ldouchy
ldouchy Registered Users Posts: 2
New Seeker
Hi,

First time using Tomtom Home to update my device. During the update process of my device Tomtom Home have deleted the map :/

When I turn the device on I have a "No maps found" message.

Can someone help me restore the map?
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Best Answer

  • VikramK
    VikramK Administrators Posts: 14,291
    Moderator
    Answer ✓
    Hi @ldouchy
    Welcome to the community! Map activated on the account, check for updates now.

    Regards,
    Vikram.

Answers

  • VikramK
    VikramK Administrators Posts: 14,291
    Moderator
    Answer ✓
    Hi @ldouchy
    Welcome to the community! Map activated on the account, check for updates now.

    Regards,
    Vikram.
  • ldouchy
    ldouchy Registered Users Posts: 2
    New Seeker
    Hi @VikramK ,

    After redeploying an update to the device I can now access the map.

    Thanks for your help.

    Regards,
    Laurent.