Why can't I cancel my monthly camera subscription?

Bender200369

For 5 months now I have had money taken from my account and every month I try to cancel my monthly subscription but it gives me an error and I don't know what to do. It feels like I am being robbed and I haven't used the damn navigator all this time.





Mod edit: Machine translated [Portuguese]

Willy875

The subscription must be canceled a few days before the direct debit

You have followed this FAQ https://help.tomtom.com/hc/en-gb/articles/360013902260