Why can't I cancel my monthly camera subscription?

Bender200369 Registered Users Posts: 1
New Seeker
edited July 20 in TomTom Services
For 5 months now I have had money taken from my account and every month I try to cancel my monthly subscription but it gives me an error and I don't know what to do. It feels like I am being robbed and I haven't used the damn navigator all this time.

Mod edit: Machine translated [Portuguese]