I try to connect the device to Mydrive but it remains in 'wait' mode

vazzo64
vazzo64 Registered Users Posts: 1
New Seeker
edited July 19 in Devices using MyDrive Connect
It practically stays on hold for up to 10 minutes and then tells me that it has problems connecting to my account. I've made several attempts but it never connects, what to do?
The wi-fi works, and it is connected.





Mod edit: Machine translated [Italian]
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  • VikramK
    VikramK Administrators Posts: 14,307
    Moderator
    Hi @vazzo64
    Welcome to the community!
    Which TomTom model do you have?

    Regards,
    Vikram.

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