TomTom6200 - how can I access world maps?

jpm74

I've tried to add worldmaps via wifi and mydrive connect though it doesn't appear. Any help gratefully received as I need this for a US road trip that I'm going on soon!

YamFazMan

Hi
@jpm74
Welcome to the site...
@VikramK or @lampard the Forum Moderators should pick this up on Monday and check/correct your Tomtom Account status.....
Or....
Contacting Tomtom Support….
The phone service has been suspended (Indefinitely)
The way of contacting Customer Services has changed
For Tomtom Support Email or Chat lines...
(Monday to Friday Normal Office Hours)
Chat… Will be available during Normal Office Hours
Email… Will be available outside of Normal Office Hours

Step by step tips when Contacting Tomtom Support....
Here... https://discussions.tomtom.com/en/discussion/comment/1771083/#Comment_1771083

_________________________

TomTom customer support by email….
Here... https://help.tomtom.com/hc/en-gb/requests/new?ticket_form_id=360000679560
Note... This link is to one of the Tomtom Support site pages... You may have to login again using your Tomtom Email & Password...

Stay Safe... ATB YFM

VikramK

Hi @jpm74
Welcome to the community! The services on your TomTom have been fixed. Perform a soft reset for the changes to reflect on your side.


Thanks,
Vikram.