hi cant find free lifetime updates which i have previously used, any ideas

jderby
jderby Registered Users Posts: 4
New Seeker
hi cant find free lifetime updates which i have previously used, any ideas

Answers

  • DougLap
    DougLap Posts: 10,055
    Superuser
    Hi @jderby

    Look back here later to see what @VikramK has to say after he has reviewed your units settings on the TT servers.

    Doug
  • Willy875
    Willy875 Registered Users Posts: 6,611
    Elite Voyager
    Hi

    Maybe your GPS doesn't have lifetime maps?
    What is your GPS model?
  • jderby
    jderby Registered Users Posts: 4
    New Seeker
    hi model is 4en52z1230
  • Willy875
    Willy875 Registered Users Posts: 6,611
    Elite Voyager
    It is the name of the model that I ask you

    how to find the serial number of your GPS.

  • jderby
    jderby Registered Users Posts: 4
    New Seeker
    hi it is a totom go,serial number bq4065a94009
  • VikramK
    VikramK Administrators Posts: 14,330
    Moderator
    Hi @jderby
    Welcome to the community! I don't see any issue with map update service on your TomTom Start 25.
    Do you see any updates under the maps section when you go into My Content tab in MyDrive Connect?

    Thanks,
    Vikram.
  • jderby
    jderby Registered Users Posts: 4
    New Seeker
    hi under updates for Europe it shows version 10.25 installed and 10.90 availalable, tried all sorts but cant find a tab which allows me to download