why does a red cross appear everytime i switch on my tomtom

hudha
hudha Registered Users Posts: 1
New Seeker
ive tried updating, restoring and backing up and installing the latest updates but nothing seems to work.

Answers

  • VikramK
    VikramK Administrators Posts: 14,307
    Moderator
    edited July 15
    Hi @hudha
    Welcome to the community!
    Is your query in regard to the TomTom Start (serial number ending 786)?

    I have activated a map on your account could you try the clean format and restore process explained on our support article here- https://help.tomtom.com/hc/en-gb/articles/360013961099
    (steps under- I have a map to download on my account)

    Thanks,
    Vikram.