Hi - I have a TomTom 4EN42 (Z1230) which I've used for European Travel since I bought it new in 2017

Larry71 Registered Users Posts: 1
New Seeker
It's fully updated as of yesterday, but for some reason it still won't attract a GPS signal. Obviously this is making the unit unusable. Does anybody know what I can do to get the GPS signal back please? If the TomTom is fully updated, what else can I do to fix it? Many Thanks - Ade, Solihull, West Midlands.


  • Willy875
    Willy875 Registered Users Posts: 6,611
    Elite Voyager

    If your GPS is up to date with quickGPSfix turn on your GPS outside in an open area without buildings or trees waits for the GPS to pick up the satellites.

  • VikramK
    VikramK Administrators Posts: 14,330
    Hi @Larry71
    Welcome to the community!
    Have you already gone through the steps advised on our support article here- https://help.tomtom.com/hc/en-gb/articles/360013900280