I have just bought a TomTom GO 620 with world maps!

Terjo
Terjo Registered Users Posts: 2
New Seeker
When I try to load North America maps or anywhere apart from European maps it doesn’t show them. How do I resolve this issue?

Best Answer

  • VikramK
    VikramK Administrators Posts: 14,330
    Moderator
    Answer ✓
    Hi @Terjo & @Gavin1986

    Welcome to the community!
    My team has fixed the services for your TomTom, just do a soft reset and check for updates.



    Regards, Vikram

Answers

  • dhn
    dhn Posts: 33,389
     Superuser
    Come back tomorrow when moderator @VikramK has a chance to check and, more than likely, the problem will be resolved to your satisfaction.
  • Gavin1986
    Gavin1986 Registered Users Posts: 1
    New Seeker
    I have exactly the same problem
  • VikramK
    VikramK Administrators Posts: 14,330
    Moderator
    Answer ✓
    Hi @Terjo & @Gavin1986

    Welcome to the community!
    My team has fixed the services for your TomTom, just do a soft reset and check for updates.



    Regards, Vikram
  • Terjo
    Terjo Registered Users Posts: 2
    New Seeker
    Thank you @VikramK for sorting this issue for me. Great service and done very quickly!
  • 394Christophe
    394Christophe Registered Users Posts: 1
    New Seeker
    I just purchased a GO 620 and I have exactly the same problem. No US maps are shown for download. When I purchased the TOMTOM, it sais world maps, yet I can only see EU maps
  • Willy875
    Willy875 Registered Users Posts: 6,611
    Elite Voyager
    Check back later the moderator @VikramK will look at your account and assign the service to you.
  • VikramK
    VikramK Administrators Posts: 14,330
    Moderator
    Hi @394Christophe

    Welcome to the community!
    My team has fixed the services for your TomTom, just do a soft reset and check for updates.



    Regards, Vikram.