I purchased a Tom Tom via 1425M (with lifetime maps) but get message lifetime maps expired

Bcbill_46
Bcbill_46 Registered Users Posts: 2
Apprentice Seeker
TomTom Via 1425M with lifetime maps .. I get message lifetime maps expired when I try to update maps…S/N..XTxxxxxxxx44..help please







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Best Answers

  • VikramK
    VikramK Administrators Posts: 14,330
    Moderator
    Answer ✓
    Hi @Bcbill_46

    Welcome to the community!
    My team has fixed the services for your TomTom, just do a soft reset and check for updates.



    Regards, Vikram
  • Bcbill_46
    Bcbill_46 Registered Users Posts: 2
    Apprentice Seeker
    Answer ✓
    Well..that worked..updated maps & no longer getting “lifetime maps expired “ message
    Thanks very much

Answers

  • VikramK
    VikramK Administrators Posts: 14,330
    Moderator
    Answer ✓
    Hi @Bcbill_46

    Welcome to the community!
    My team has fixed the services for your TomTom, just do a soft reset and check for updates.



    Regards, Vikram
  • Bcbill_46
    Bcbill_46 Registered Users Posts: 2
    Apprentice Seeker
    Answer ✓
    Well..that worked..updated maps & no longer getting “lifetime maps expired “ message
    Thanks very much
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