My Keyboard on GO1005 is not working .I cannot delete letters and some other letters are wrong. Fix?

lesaugust Registered Users Posts: 2
Apprentice Seeker
I cannot delete letters and some others respond with the wrong letter. How can I fix it? Do i need a factory reset? If so, how do i o that?

Also chat and phone support is suspended!!
many thanks


  • Willy875
    Willy875 Registered Users Posts: 6,486
    Revered Voyager
    Dust is encrusted try pass a thin card between the plastic shell is the screen.