TomTom XL "item was not valid after installation"

kz123
kz123 Registered Users Posts: 2
New Seeker
@VikramK Hello, I tried to update the USA and UK-Ireland maps I had on my TomTom XL and I got the message "item was not valid after installation". Also, the maps I already had on my TomTom XL are no longer on the device and I cannot find them on my computer to back them up on the device. Could you help me to reinstall the USA and UK-Ireland on my device? Thank you.

Best Answer

  • VikramK
    VikramK Administrators Posts: 14,291
    Moderator
    Answer ✓
    Hi @kz123
    Welcome to the community!
    A different version of the map has been activated for your device, check for updates in TomTom HOME.

    Regards,
    Vikram.

Answers

  • VikramK
    VikramK Administrators Posts: 14,291
    Moderator
    Answer ✓
    Hi @kz123
    Welcome to the community!
    A different version of the map has been activated for your device, check for updates in TomTom HOME.

    Regards,
    Vikram.
  • kz123
    kz123 Registered Users Posts: 2
    New Seeker
    Thank you very much!