No maps found on our built-in navigation in a 2012 Renault Megane Bose

Hutaa
Hutaa Registered Users Posts: 1
Novice Seeker
edited July 11 in Built in car navigation
Hello,

I've been trying to update the maps from our built-in navigation in a 2012 Renault Megane Bose.
Apparently something went wrong during the update, because now I get the message: No maps found.
Is there anything that can be done about it? and if so how?

on the sd card is: Renault Tomtom Europe V32 and then a series of numbers starting with 259.

thank you in advance

mrs Hutaa




Mod edit: Machine translated [Dutch]

Comments

  • VikramK
    VikramK Administrators Posts: 14,330
    Moderator
    Hi @Hutaa,

    Please send me the system information (From TomTom HOME when the device/SD card is connected) through a private message by clicking on this link- https://discussions.tomtom.com/en/messages/add/VikramK?
    TomTom HOME menu > help > System information > copy to the clipboard and paste the information in the private message.

    Thanks,
    Vikram.
  • VikramK
    VikramK Administrators Posts: 14,330
    Moderator
    Thanks for sending the requested info.
    A map has been reactivated for your TomTom, check for updates now.

    Regards,
    Vikram :)