Can't purchase maps upgrade

someone45623623
someone45623623 Registered Users Posts: 2
New Seeker
Hello,
it is about one year i try to purchase a map update but both paypal and credit card payments are not working and always give me error. My Carminat TomTom is about 10 years old and it start to be dangerous to move with no updates becase all new roads.
Please tell me how to upgrade maps or to make payment accepted.
I don't have any issues on paying on other website, only this one is problematic
Thank you in advance

Answers

  • Willy875
    Willy875 Registered Users Posts: 6,507
    Revered Voyager
    Hi

    If the payment is refused by the bank security provider, it is because when you fill in your information there are errors in the information requested.
  • someone45623623
    someone45623623 Registered Users Posts: 2
    New Seeker
    Willy875 wrote: »
    Hi

    If the payment is refused by the bank security provider, it is because when you fill in your information there are errors in the information requested.

    The payment is not refused, it just give me an error after i enter the details. I have the same error after i click on the PayPal button and it doesn't even redirect me to the paypal login page.
    The payment process is simply not working at all