my drive connect problem

dagakis8080
dagakis8080 Registered Users Posts: 2
Apprentice Traveler
edited July 11 in MyDrive Connect
hallo to every one , i recieve for friend a tomtom 6200 pro but i have not the password for this device to continue with my drive ,what i have to do with that ,thank you very much

Comments

  • Willy875
    Willy875 Registered Users Posts: 6,507
    Revered Voyager
    Hi

    You need to ask your friend for their account email address and password.
  • DougLap
    DougLap Posts: 10,031
    Superuser
    Hi @dagakis8080

    The usual thing to do when buying a unit from say Ebay or receiving from a friend is to do a Factory Reset on the unit which then deletes all the previous owners data and you can set the device up as you would if you had just bought it new from a shop. The Reset dos not affect the current Maps or Operating System on the device but enables you to input your own account details etc. Once you have set it up to your own account then it will sync any My Places/My Routes etc you have on your account in the meantime any similar data that was already on the unit will have been deleted.

    Tap Menu/Settings/System/Reset Device

    Doug
  • dagakis8080
    dagakis8080 Registered Users Posts: 2
    Apprentice Traveler
    thanks to all