...I bought second-hand via 135 lifetime maps--they say, he made a new account in his name, the maps

votrmi
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...I bought second-hand via 135 lifetime maps--they say, he made a new account in his name, the maps of Europe can't be updated, mydrive connect doesn't see the sdcard and I can't access my device via PC---probably a waste of money?? You can't even move from the route planner. Thanks for any advice.
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Answers
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Not all Via 135s have the lifetime card what are the first 2 letters of the serial number?
the planner Mydrive itinerary is not compatible with a Via 1350