impossible to get any downloads tomtom

bebila
Registered Users Posts: 5 
Apprentice Seeker

Apprentice Seeker
Is it impossible to get any downloads that do not fail every time either by usb or wifi You cannot get any help from Tom Tom support apart from geniric fixes that do not work
Tagged:
0
Answers
-
it is a Tom Tom go classic
the serial number starts G40 -
I have now found it will download a small map ie poland but I cannot download a map of France, I have enough space to fit the map. It gets to 90% and the says a break in the internet, this is not true as I experimented using the internet at the same time as updating tom tom and the internet was not at fault. I have an email in with tom tom what is the average reply time?0
-
Can someone tell my why your are not able to access support which actually fixes the problems, all they appear to do is rehash the fixes on their support pages, when you contact them they appear to run through a check list and never answer any question you raise with them. how much time do they expect you to devote to repairing their defective devices0
-
There is only customer service, .
is the moderator who has access to your account settings, you can contact him via chat or email.
How to contact TomTom customer support by chat or email
https://help.tomtom.com/hc/en-gb/articles/360015568919/
How to contact TomTom customer support by email
https://help.tomtom.com/hc/en-gb/requests/new?ticket_form_id=360000679560
0