Europe map problem after update

madalinradu
madalinradu Registered Users Posts: 2
New Seeker
edited July 8 in Map purchase & installation
Hello there.
I've updated my map today from tomtom home and after the update finished i got this error "You cannot use this map on this device: Western and Central Europe_2GB_607".(update version 895.4436).I have a renaul clio 3(2010 production)

Thanks!
@lampard @VikramK

Comments

  • VikramK
    VikramK Administrators Posts: 14,273
    Moderator
    Hi @madalinradu
    Welcome to the community!
    Map re-activated for your TomTom. Just remove the existing map first and download a fresh version using TomTom HOME.

    Regards,
    Vikram.
  • madalinradu
    madalinradu Registered Users Posts: 2
    New Seeker
    After making the back up copy for the map from SD card, should i delete it from computer?because it appears to me to copy same version

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