Install Western Europe map on carminat map from Renault Scenic 2013

jcthalys Registered Users Posts: 2
Apprentice Seeker
I recently moved from Germany to the UK, and trying to add UK maps I bougth the Western Europe map which includes Germany and UK.
But after I bougth and paid through the Tomtom Home app it says to me that it's not compatible to my device.

Even more weird was that my sd card was connect on Tomtom Home all the time.

Does anyone did that before?


  • VikramK
    VikramK Administrators Posts: 14,283
    Hi @jcthalys
    Welcome to the community!
    I see the map is showing compatible, could you check for updates in TomTom HOME and see if it's getting offered for download.

  • jcthalys
    jcthalys Registered Users Posts: 2
    Apprentice Seeker
    edited July 5
    Hi @VikramK
    I downloaded and install all yesterday…
    Once connected the TomTom Home with my sd card from the carminat.
    I thought all in the list to bay would be compatible, after I bought and only in the moment that I select to install it shows this message that is not compatible to my device

    TomTom home version: