error when ordering maps tomtom

Glenrocker67
Glenrocker67 Registered Users Posts: 2
New Seeker
I have tried three times to get maps for France. Payment failed three times. I need help!

Comments

  • Glenrocker67
    Glenrocker67 Registered Users Posts: 2
    New Seeker
    Guess I will box this piece of crap up and send it back!
  • DougLap
    DougLap Posts: 10,055
    Superuser
    Hi @Glenrocker67

    This is a user based forum where users try to help one another not a direct link to Tomtom support.

    It would appear that your unit has not set itself up correctly on the TT servers. Look back here on Monday to see what @VikramK or @lampard have to say after they have reviewed your units Settings and adjusted if necessary.

    Doug
  • VikramK
    VikramK Administrators Posts: 14,330
    Moderator
    Hi @Glenrocker67

    Welcome to the community!

    Could you send me the serial number of your device through a private message by clicking on this link-https://discussions.tomtom.com/en/messages/add/VikramK, please ?

    Thanks, Vikram