How can I get in touch with TomTom support!

JerseyLeon
JerseyLeon Registered Users Posts: 3
Novice Seeker
edited July 4 in Devices using Wi-Fi®
I bought a GO 620 with Lifetime World Maps but it only has Europe maps installed and no options to install USA maps.

Best Answer

  • JerseyLeon
    JerseyLeon Registered Users Posts: 3
    Novice Seeker
    Answer ✓
    I've done and everything seems to be sorted. Thank you very much for your help

Answers

  • Willy875
    Willy875 Registered Users Posts: 6,611
    Elite Voyager
    Come back tomorrow, moderator @VikramK will review your account and assign you the service.
  • VikramK
    VikramK Administrators Posts: 14,330
    Moderator
    Hi @JerseyLeon

    Welcome to the community!
    My team has fixed the services for your TomTom, just do a soft reset and check for updates.



    Regards, Vikram
  • JerseyLeon
    JerseyLeon Registered Users Posts: 3
    Novice Seeker
    Hi Vikram, Thanks for doing this. Quick question. I currently have the Europe map installed, and have 4.24GB left. I want to install the USA map which is 5.93GB. Can I delete Europe and then add USA? Or should I install a small map (e.g. Venezuela) first, delete Europe and only then add USA?
  • Willy875
    Willy875 Registered Users Posts: 6,611
    Elite Voyager
    Hi

    The best for you is to add a 16 or 32 GB max SD card and download the USA map to the SD.
  • JerseyLeon
    JerseyLeon Registered Users Posts: 3
    Novice Seeker
    Answer ✓
    I've done and everything seems to be sorted. Thank you very much for your help